Terms of Service

Sternkauf.org, Sterntaufe-Europa.de, Starnamingservice.co.uk, Starnamingservice.com as well as International-Stellar-Database.com is an offer of Burghardt Software & Marketing, Freilagerstrasse 39, 8047 Zürich, Switzerland and is generally referred to as the “Online Shop”. Delivery via the online shop takes worldwide Basically, our terms and conditions apply to customers in and from Switzerland and are adapted to Swiss law.

If other regulations and clauses apply in the country of the customer’s domicile, they will of course be designed for the benefit of the customer and adapted to national circumstances.

Conclusion of the contract

By submitting your order and accepting the terms and conditions in advance, customers place their order by clicking on the “Buy” button at the checkout and thus make a legally binding offer to conclude the contract. The online shop confirms the order by e-mail immediately after receiving the order.

The contract is subject to the availability of the ordered items.

Offer

The customer acquires a personalized printed matter in the form of a certificate, a star card, folder ect. The star baptism is purely symbolic and is not scientifically recognized.

Slight deviations in terms of color and finish of the products shown in the online shop remain reserved.

Withdrawal

The printed matter is a personalized article, which is why there is basically no right of withdrawal. However, the online store grants each customer a 30-day money back guarantee, including printing & shipping.

In order to exercise the revocation, an e-mail within 30 days from the order date to wecare@starnamingservice.com

or in writing to Burghardt Software & Marketing, Freilagerstrasse 39, 8047 Zurich, Switzerland.

The return costs are borne by the customer.

Prices

The prices quoted are inclusive, as far as these costs, VAT and other legal information, but without printing & shipping. These will be communicated separately in the shopping cart.

Terms of payment and payment methods 

All goods must be purchased online in advance by the customer

Credit card (VISA, Mastercard) via Stripe

Paypal

Privacy Policy Stripe: https://stripe.com/ch/privacy

Privacy Policy Paypal: https://www.paypal.com/ch/webapps/mpp/ua/privacy-full

Exchange and return 

If the customer makes use of his right of withdrawal, please send the documents back to us by insured shipping: Burghardt Software & MarketingFreilagerstrasse 398047 ZurichSwitzerland delivery We send by National Post. The delivery time is 2-3 working days. In case of delay in delivery, the customer is of course the revocation available and a full refund.

Data Protection Our privacy policy can be found at starnamingservice.com/privacy-policy

Customer Service

The customer service can be contacted via wecare@starnamingservice.com as well as our chat program.

Applicable law and jurisdiction 

It applies basic Swiss law. Jurisdiction is Zurich. Customers and the online shop also have the right to sue at the customer’s place of residence.

November 2018

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